If under Debt Review, and a person experiences a change in circumstances (eg: temporary loss of income, salary reduction, retrenchment of a partner etc.) can they get assistance from their credit providers regarding the change affecting their monthly budget?

The Debt Counsellor must follow the guidelines issued by the National Credit Regulator regarding Change in Circumstances. In this process, the Debt Counsellor negotiates new or interim terms with the credit providers to allow for the change in circumstances.

Please click here to view guidelines.